DO YOU HAVE A COMPLAINT?

• Any complaint should be made to the Managing Director.
• The complaint does not have to be in writing.
• The complaint will be handled fairly and impartially.
• There will be no victimisation as a result of the complaint.
• The Managing Director will make the final decision on what action to take.
• Parties to the complaint will be informed of any action taken.
• If a factual error occurs inside the magazine – and proven correct – it will be changed in the online edition.
• If a factual error is deemed by the Managing Director to overwhelmingly misrepresent the person it’s regarding, a correction will be made in the next edition of the magazine on the ‘letters’
  page.

SEND A COMPLAINT VIA MAIL:

PO Box 111 Aldinga
South Australia 5173
AUSTRALIA.

SEND A COMPLAINT VIA EMAIL:

You can use the form at left to contact us regarding your issue, or you can contact the Managing Director (Petra de Mooy) directly via: petra@fleurieuliving.com.au